Does the Backzips charge all cell phones?
Yes, any cell phone or device that utilizes a 5V USB or USB-c port can be charged. Last updated: Wed, Aug 17 2016 8:19 pm EDT
When are Backzips expected to ship?
We expect it will take us 1-2 months from the time the Kickstarter campaign ends until we are able to begin shipments. Last updated: Wed, Aug 17 2016 8:19 pm EDT
Backzips Liters? Dimensions?
Backzips is 22 liters, dimensions are :12”6.5”18” (30cm17cm45cm) Last updated: Wed, Aug 17 2016 11:52 pm EDT
Why is international shipping expensive?
International orders will ship via DHL. We prefer to use a shipping carrier with real time tracking and not deal with lost packages (i.e: USPS international tracking) Last updated: Wed, Aug 17 2016 8:19 pm EDT
Are all backers guranteed the Backzips if you do not reach your $35k goal?
If our $35k goal is not reached, you will not be charged and we will not complete the Kickstarter campaign. Last updated: Wed, Aug 17 2016 8:19 pm EDT
Kevlar? Is the Backzips bullet proof?
NO, the Backzips in not bullet proof, the front panel is made with a Kevlar mixture in the material, this makes Backzips strong and heavy duty…but not bullet proof Last updated: Thu, Aug 18 2016 2:54 am EDT
Shipping batteries out of china is a hassle, Have you found a way to deal with that?
The backzips is from one factory, and the battery is from another factory, they are being shipped to us separately. We do not foresee delays in shipping the batteries, we shipped power banks before that had higher capacity then 8,000 mAh and did not have a problem receiving them. Last updated: Thu, Aug 18 2016 2:54 am EDT
Waterproof? Water Resistant?
Backzips front panel is water proof, the bottom and side material is water resistant, the zipper is not water resistant but the zipper is covered by the backpack material. You can put Backzips in a puddle of water, you can leave it in the rain, but you can not put it under water. Last updated: Thu, Aug 18 2016 2:58 am EDT
What size laptop will fit
The sleeve inside the Backzips is suitable for a 15.6” laptop Last updated: Sun, Aug 28 2016 11:24 am EDT
I don’t see my answer here.
Please send us an email to [email protected] and we will get back to you as soon as possible. Last updated: Wed, Aug 17 2016 8:19 pm EDT
Current Estimated Shipping Date: November 2016
Manufacturing is set to start on the first week of October, shipping to backers will start in November 2016
Last Updated At: 10/03/16What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.